Question 1

How do I photograph a page?

Accepted Answer

Lay the page flat in daylight, keep all four corners in view and hold the phone steady. Add more photos when one visit covers several pages.

Question 2

Can I fix what Fhola read?

Accepted Answer

Yes. Open the visit, compare the record with the photo and edit anything that is unclear or wrong. Words marked Check are the ones to look at first.

Question 3

Can Fhola read my records?

Accepted Answer

Your photos are sent to a reading service to be typed, and Fhola keeps them with the visit. The typed records are locked, and Fhola can’t open them.

Question 4

Does my doctor need Fhola?

Accepted Answer

No. The doctor scans your QR code and reads the record in a browser.

Question 5

What if I lose my recovery words?

Accepted Answer

On the same kind of phone, your Google or Apple account can usually restore access. Moving between Android and iPhone needs the words. Without them, Fhola can’t open your records for you.

Question 6

How do I delete my data?

Accepted Answer

Delete a visit from its screen. Delete your account in Settings. Account deletion has a 30-day grace period.

How do I photograph a page?+

Can I fix what Fhola read?+

Can Fhola read my records?+

Does my doctor need Fhola?+

What if I lose my recovery words?+

How do I delete my data?+