Privacy Policy

Last updated: December 18, 2025

Your Privacy Matters

At Fhola, we understand that your medical records contain some of your most sensitive personal information. We are committed to protecting your privacy and ensuring that your health data remains secure and under your control.

Data Collection

Fhola collects the following types of information:

  • Medical records and documents you upload or scan
  • Account information (email address, name)
  • Device information for app functionality
  • Usage data to improve our services

How We Use Your Data

Your data is used exclusively to:

  • Process and digitize your medical records using AI/OCR technology
  • Enable search functionality across your records
  • Generate QR codes and PDFs for sharing
  • Improve our AI models and app features
  • Provide customer support

Data Security

We implement industry-standard security measures including:

  • End-to-end encryption for all medical records
  • Secure cloud storage with regular backups
  • Access controls and authentication
  • Regular security audits and updates

Data Sharing

We do not sell or share your medical data with third parties. You have complete control over who sees your records through the QR code sharing and PDF export features. Data is only shared when you explicitly authorize it.

Your Rights

You have the right to:

  • Access all your data stored in Fhola
  • Export your records at any time
  • Delete your account and all associated data
  • Request corrections to your data
  • Opt out of data collection for app improvements

Data Retention

We retain your medical records for as long as you maintain an active account. If you delete your account, all data is permanently deleted within 30 days.

Children's Privacy

Fhola can be used by parents or guardians to manage medical records for their children. We do not knowingly collect data from children under 13 without parental consent.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes through the app or via email.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at privacy@fhola.app